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Posted by on Aug 31, 2015 in Uncategorized |

Top Benefits Of Hiring An In-House IT Support Team

If your company does not currently have an in-house IT support team, you might want to thinking about changing that. To help you decide whether this is the best decision for you, you may want to take a few moments to review the following benefits.

No Down Time

Even if you have the best computer system in the world, you could always encounter a problem. Should your business highly rely upon the proper functioning of the computer system, it is vital to have a backup plan in place. The last thing you want to do is to find yourself having to explain to customers and clients that you are not able to help them at all because of a computer failure.

With an IT support team, you could have a backup system in place so that your business can at least function while the major problems are being worked on. This keeps your customers happy and it also keeps the money rolling in.

Always There For Questions 

If you or many of your employees are not really good with computers, you might find yourself with the occasional question on how to complete various tasks. You could accidentally hit the wrong key on the computer keyboard and find that you have messed up the way the monitor looks. Instead of trying one web search after another in an attempt to find the answer to your problems, you could simply speak directly to the IT support team. They can fix your issues or answer your questions in no time at all.

Gives You Advice On Needed Upgrades

As someone that is not overly familiar with computers and all of the operating systems, you might need a little help being guided in the right direction. You might not even be aware that there is a computer or system upgrade out there that you could be making use of. It might seem as though everything is running just fine. However, your IT support team would have the inside scoop and will know if there is something bigger and better awaiting your company. They can give you advice on what that is, how much it would cost, how it would be implemented, and when the upgrade should take place.

With those few things in mind, you should have no problem seeing why so many companies are now opting for a quality in-house IT support team.

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Posted by on Jul 30, 2015 in Uncategorized |

Why Your Intellectual Property Should Be Patented

Although you would probably never think about inventing a physical product without having it patented, the same might not hold true when it is digital property. Whether you are an individual or a business owner, and whether your idea is something simple or something that is much more involved, you should consider working with an ARIN IP broker to have your intellectual property ideas patented. These are some of the reasons why.

You’ll Avoid Having Your Ideas Stolen

In this digital age, it is easy for someone to spot an idea online and then attempt to replicate it for themselves. By having your intellectual property patented, you can prevent others from stealing your ideas. This can help you keep your products or your company as unique and original as possible.

A broker will teach you how to develop abstract ideas into a tangible product or method, since some ideas cannot be patented. He or she will teach you how to go through the process of patenting, trademarking, and copyrighting. However, if you cannot get your ideas past the beginning stages of conception, you can look into non-disclosure agreements for some protection.

You Can Sell Rights Later On

If you have a really great idea, you deserve to be the one to make the money off of it. This is why it’s a good idea to patent your intellectual property. Then, if you want to make some cash later on while helping someone else out, you can always sell these rights. If you do not have your ideas patented, you might not be able to sell your ideas later.

You Can Encourage Others to Take You Seriously

If others find out that you have patented your intellectual property, they will realize that you are serious about what you do. Whether you are an individual who is just starting out or an established business owner, it’s always important to be taken seriously in your industry. In fact, entrepreneur.com says that investors are more impressed by projects that have been well-researched, have projected profits, and have already been protected by patents. 

You Can Build Up the Value of Your Business

If you ever want to boost the value of your business for potential investors or in the event that you decide to sell, having intellectual property patenting on your ideas and products can help you prove your company’s worth to others.

All intellectual property should be patented, even if this practice isn’t as common as it should be. These are just some of the reasons why you should take intellectual property patenting seriously as an individual or a business owner. Luckily, there are intellectual property brokerages that can help you with your patenting needs.

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Posted by on Jun 16, 2015 in Uncategorized |

Do You Have Remote Service Representatives? Why You Need A VPN

If you are the owner of a business that utilizes remote workers to input service-related data into your company’s database, it would be very beneficial for you to obtain a Virtual Private Network (VPN.)  A VPN is a form of technology that creates a secure connection over a publicly accessible network like the Internet.  It connects computers that may be located in different places onto one single network.  Learning more about the benefits of using a VPN can help you determine if you should invest in one as soon as possible.

VPN’s Increase Security

One of the most compelling reasons why VPN’s are so great for remote workers is because it helps to increase security. Sending information over the Internet is a highly risky endeavor because there are many prying eyes out there that would love to get their hands on the sensitive, client-related data that your remote workers enter into your Client Relations Management (CRM) systems. 

You can think of a VPN as a private room on the Web that only authorized individuals are allowed to enter. While the general public is free to peruse everything outside of that sealed room, only your workers gain access to the contents of your VPN.  Each member of your team is given a unique username and password that admits them to the VPN. This can go a long way toward minimizing the chance that unauthorized parties will join your VPN.

VPN Data Is Encrypted

Another reason why VPN’s are so valuable is because any information that is sent over a VPN is immediately encrypted. This is vital because there are a number of sophisticated hackers in the world that may have the knowledge necessary to bypass security codes and access your VPN. If private customer and business related data is not encrypted, these hackers will easily gather personal information.

With data encryption, information is transmitted in a scrambled fashion. For example, if one of your remote workers is placing an order for a client and is entering credit card information over the VPN, the numbers will be transmitted over the VPN in the wrong order. This means that even if an unauthorized party accesses your VPN, they won’t have accurate information.

 Setting up a VPN for your company is a key technique you can use to keep your business intelligence secure. Invest in a VPN today so you can enjoy these benefits and many more.

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Posted by on May 6, 2015 in Uncategorized | 0 comments

Industrial Automation – M2M Projects

Want to know about M2M and how it’s used in automation? Read on to realize how vital this type of advancement is in physical industries.

There’s a new kind of advancement in industrial automation, and it’s important for business leaders to know about. M2M is redefining how we work with machines to create products and deliver items to market.

What is M2M?

Essentially, M2M is a concept of stringing machines together by either wired or wireless systems. M2M designs create a kind of level playing field where each machine has responsibility to communicate to others.

In many cases, M2M systems primarily set up connections between machines and devices of the same type. Picture an industrial environment with a number of identical drilling, sealing or boring machines, or other machines doing particular assembly jobs. With M2M systems, all of these are linked together in a dynamic network that will allow them to speak to one another easily and coordinate efforts.

Benefits of M2M

The benefits of this type of system really lead to efficient and orderly production.

Traditional systems often have to have a lot of human controls, such as start and stop buttons, and other items to manually control a line if one machine is having problems, or in other kinds of situations. Now a lot of this can be automated with M2M — where machines can sense each other’s movements, they can be controlled in an automatic fashion — and a lot of M2M is used for monitoring and control. These systems make production processes less labor-intensive and require less human effort.

Examples of M2M

It’s easy to see the value of M2M in industrial environments. For example, take a bottle assembly line, where juice is put into a plastic bottle and then sealed, labeled and sent for distribution.

At every stage of the process, multiple machines may be needed to handle a high-value product.

With M2M, machine sensors can allow devices to relay information to others about how bottles are filled, whether they were filled correctly, whether seals are in place, or whether there’s been any kind of breakdown on the floor. Again, this allows for much more agile management and handling of the overall production environment, which may be as big as a warehouse and involve dozens and dozens of machines.

M2M setups are allowing companies to get a competitive edge in manufacturing and production. Look for these types of systems from industrial automation vendors who understand how to ramp up the business for the 21st century, and how to improve, update and modernize systems. With these types of automation in place, companies can reserve capital and grow and expand more quickly to gain market share and keep up with the competition.

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Posted by on Apr 2, 2015 in Uncategorized | 0 comments

4 Cheap And Easy Tips For Owning A Computer

Computers are supposed to make life easier, but sometimes it seems they exist simply to cause frustration. Whether it’s because your laptop keeps overheating or the cat keeps getting tangled in cords, computers sometimes seem to be more trouble than they’re worth. Here are some easy and cheap tricks to make owning a computer easier on your sanity and your budget.

Laptop Cooling

It’s no secret that laptops get hot. You can go and purchase cooling pads, stands, and fans if you want. Or you can simply go and buy a flat of eggs. Once it’s empty, simply set your laptop on top of the carton the eggs were in. The spaces allow air to flow easily under and around your laptop, helping keep it cool without costing you a small fortune.

Keep Toilet Paper Tubes

All those toilet paper tubes that end up filling your trashcan can actually come in handy when you’re storing old cords. Have a few power cords or extra Ethernet cables stored in a bag? Instead of storing them in a bag where they inevitably will tie themselves into knots, store each cord in a toilet paper tube. The tubes can be set upright in a box and you’ll easily be able to see exactly what kind of cords you have and grab one as needed easily.

Binder Clips are Friends

Binder clips are useful for many things besides simply holding papers together. If you have a few cords that you plug in and out regularly, like your USB cable or headphones, line up some binder clips along the edge of your desk. Draw the cord through the clip and plug it into your computer. When you’re done and want to unplug it, simply let the largest part rest against the smallest part of the clip’s handle. Your cord will stay in place right on the edge of your desk so you don’t have to go chasing after it.

Use a Sticky Note to Clean

Sticky notes are useful little things. You can stick them to your monitor with an appointment reminder, on your phone to remind you to call someone, or even on your co-worker’s forehead to remind them to send you that email. Before you throw those sticky notes away, run the edge with the glue in between the keys of your keyboard. Crumbs and fuzz will get stuck, helping keep your keyboard working smoothly.

These cheap and easy tips should help you make having a computer just a little bit easier. You can contact Geek City or another local computer expert to help solve other problems you may encounter.

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Posted by on Feb 20, 2015 in Uncategorized | 0 comments

Managing Your Employee’s Emotions During The Grievance Process

Companies must always have a plan for managing grievances. It is usually only when employees feel as if they do not have any recourse that they begin to turn to confrontation or even litigation. As a manager, your demeanor plays a crucial role in whether you are able to deescalate a situation:

Listen to Your Employee

Even if you do not agree with an employee, be sure that you spend sufficient time simply listening to what your employee thinks. In many cases, employees simply need to vent and want to feel like they are heard. If you spend time listening, you can then brainstorm a solution. Oftentimes, the solution itself is not as important as listening.

If you aren’t entirely comfortable approaching it just yet, try contacting a company that can help you with grievance management for more information as you decide your next step.

Don’t Threaten Termination

Employees are less likely to express grievances if they feel that they might be terminated for doing so. While this might reduce the number of grievances in the short-term, when the employees feel that they are pushed too far, they are more likely to quit, get into confrontations with other employees or consider litigation.

By following the grievance procedure, the employee should be secure in knowing that he or she is not likely to be terminated. Also, consider that if you do terminate an employee due to a grievance, other employees will likely know and will be less likely to express concerns.

Have a Clear Process in Place

Having a process of issuing a grievance can make a company more efficient. Without a process in place, employees are likely to complain at inopportune moments, such as when you are busy closing a deal. By having a grievance process, the employee can file the grievance and then get back to work. You can then look into the concern during a period that you schedule specifically for this purpose.

Follow-Up

You must not create an impression that grievances will not lead anywhere. It is unacceptable for an employee to file a grievance and not receive a response after a few months. If the process feels like a black hole for the employee, he or she is less likely to engage in the process. Follow up with the employee and consider having a face-to-face conversation about the issue to show that you are taking it seriously.

If you do discover that there is a legitimate grievance, not only must you address it, but you must make it obvious to the employee that the grievance was addressed. For example, if a bullying manager is sent to a training program, inform the employee of this. To address confidentiality concerns, be sure to consult with a lawyer to determine what you can and cannot say about your manager’s retraining.

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